Craft My House respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect through craftmyhouse.com, why we collect it, how we use it, and the choices available to you.
1. Information We Collect
We may collect information you voluntarily provide, including your name, email address, telephone number, property address, project preferences, service interests, and information included in messages or consultation requests. We may also receive technical information such as browser type, device information, approximate usage data, referring pages, and website interaction data.
2. How We Use Information
- Respond to inquiries, quote requests, consultation requests, and service questions.
- Communicate about projects, appointments, estimates, and customer service matters.
- Provide, improve, and personalize our website and services.
- Send newsletters, service updates, or promotional communications where permitted and where you have opted in when required.
- Maintain website security, prevent misuse, troubleshoot issues, and comply with applicable legal obligations.
3. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, remember preferences, understand general website usage, and improve performance. You can adjust cookie controls through your browser settings. Disabling certain cookies may affect some website functionality.
4. Information Sharing
Craft My House does not sell or rent your personal information. We may disclose information to service providers that help us operate the website, communications, hosting, analytics, scheduling, or business operations. We may also disclose information when reasonably necessary to comply with law, protect rights and safety, prevent fraud, or respond to lawful requests.
5. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including customer service, project administration, legal, accounting, security, and recordkeeping requirements.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
7. Your Choices and Rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of, or information about personal data we hold about you. You may also opt out of marketing communications by using the unsubscribe option included in a communication or by contacting us.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party sites. We encourage you to review their privacy policies before providing personal information.
9. Children's Privacy
Our website and services are intended for adults and are not directed to children. We do not knowingly request personal information from children through our website.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised effective date.
11. Contact Us
If you have questions or requests concerning this Privacy Policy, contact Craft My House at (770) 761-0904, info@craftmyhouse.com, or 3203 Kylemoor, Conyers, Georgia 30012, USA.